Heritage Keyholder

Heritage Keyholder

Peterborough Museum & Art Gallery

Based in Peterborough, this is a permanent annualised hours contract, you are required to work a minimum of 160 hours per year.

What does the role involve?

• To support the Museum team with keyholding for private events, to unlock and lock the building and remain onsite overseeing the event and ensuring everyone’s safety as per company procedures and policies

Key Deliverables

• To unlock and lock service point as necessary
• To meet and greet customers ensuring a welcoming environment at all times
• Provide customers with basic orientation information and actively promote the use of the service
• To report building and equipment faults to the appropriate personnel
• To deal with basic and routine enquiries as required or pass to the appropriate personnel
• To support Museum staff with room set up and changeover

Knowledge & Qualifications:

• Working in a museum or in a facilities role
• Working as part of a team
• Experience in addressing challenging situations in an appropriate manner
• Working with a diverse range of users
• GCSE (or equivalent)  in English and Maths

Job Types: 

• Permanent, Annualised hours

Benefits

• Bereavement leave
• Company pension
• Cycle to work scheme
• Free flu jabs
• Gym membership
• Health & wellbeing programme
• Life insurance
• Referral programme
• Sick pay

Work Location:

Peterborough Museum & Art Gallery

Other:

• You will be required to have a DBS check prior to commencement of employment